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From aerospace and chemical processing, oil and gas or alternative energy applications to chip manufacturing, DuPont™ Kalrez® Perfluoroelastomer parts are engineered to provide best in class stability, more resistance, and more effective sealing solutions to the industry.
Within our Kalrez® EMEA technical team, we are currently seeking a (TS&D) Technical Service & Development for Elastomer Parts Kalrez® business supporting the Semiconductor Industry. We are looking for a customer-focused, highly motivated Engineer to drive growth at strategic customer accounts within the Industrial and electronic market. Part of the technology organization, this position works in concert with commercial teams, marketing, custom parts and operations to lead the technical and customer-facing aspects of new product and new application developments.
Your key responsibilities:
Provide Technical Support to Assigned customers in the region, with focus on CPI (Chemical Process Industry), life science and Semicon Industries.
Identify and develop new applications for Kalrez® Perfluoroelastomer parts for EMEA region as per the marketing plan.
Ensure specifications of our products at the key OEMs, strategic end users and at relevant institutes / technical working group.
Follow technology trends, evolution of industry standards to be first to the market with up to date information and product.
Establish lab requests to generate relevant data package to enable faster and broader penetration at new accounts.
Coordinate part performance analysis to optimize product offering. Define corrective actions and follow-up to completion.
Conduct training, seminars and webinars to customers, new prospect and distributors in order to promote value proposition from the product line.
Support operations in case of quality complaints.
Lead/coordinate internal and competitive product evaluations, data generation programs, new test development.
Continuously develop expertise in end-use applications, to best support our customers.
Prepare/contribute to product literature, sales tools and case stories for new and existing products.
Raise product awareness through papers at relevant conferences.
Provide technical input to business and marketing strategy for industry segment.
Compile, document, and communicate value-in-use information, competitive intelligence and related items to continuously improve our competitive advantage.
Lead and/or contribute to product development programs, providing VOC (Voice Of the Customer), technical expertise, etc. as needed to develop new products and/or applications to meet customer needs, if applies.
Qualifications:
Degree in Chemistry, Materials Science or Mechanics.
Strong experience in the Semicon Industry (Fabs or OEM) with ideally knowledge of sealing solutions.
Experience in rubber industry is an asset as well as experience in Semicon or in life science or in Chemical Process Industry.
Experience for TS&D role or strong desire to work in customer facing environment.
Proficiency in MS Office, experience non-linear FEA (Abaqus preferred) and CAD is strong asset, knowledge in CRM (SFDC preferred).
Ability and flexibility to travel independently of the location and working status (~30%).
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