杜邦的目标是通过必不可少的创新，推动世界繁荣发展。我们致力于那些最重要的事情。无论是为全球超过十亿的人提供洁净的水，还是为手机、电动车等日常生活中的科技产品生产必备材料，抑或是保护全球员工。探索世界顶尖人才选择在杜邦工作的众多原因。为什么加入杜邦 | 杜邦招聘 https://careers.dupont.com/cn/zh/whyjoinus
Immediate joiners only
KEY RESPONSIBILITIES
Operations
Perform/Support day-to-day administration of the Workday Help & Journey’s Service Delivery applications (HR Case, Knowledge Management, Journey Onboarding/Separations, Document Management System(DMS) in SharePoint, Inbenta Chat, and Integrations).
Work with business users to identify and refine HR business requirements, workflows, etc.
Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements.
Providing Workday Help & Journey’s configuration assistance.
Providing SharePoint technical support (DMS)
Oversee implementation of HR changes that impact existing Workday Help & Journey’s configuration. Includes solutioning and full end-to-end delivery (i.e. discovery, design, execution, testing, support design, cutover), functional analysis and testing.
Oversee solution of Workday Help & Journey’s issues/fixes, and corresponding defect management, communication, documentation, etc.
Provide training and coaching to HR technology team, ensure back-up resources have knowledge of Workday Help & Journey’s, and provide consistent feedback to HR Technology leadership.
Responsible for timely issue identification and resolution according to established SLAs.
Provide Tier 2 support for case management driving and solutioning change requests.
Hands on execution of change requests including build and unit testing of configurations.
Identify improvement opportunities and develop and implement process improvements. Includes documenting and communicating processes with stakeholders (business and technical teams).
Liaison with HR Service Center regularly as well as keep closely engaged with the COEs to review new issues and concerns, provide guidance and support of timely resolution.
Support Integrations from Workday related to Help & Journey’s and other case intake paths ensuring business continuity.
Support Employee Document retention processes ensuring proper storage and purge rules are in place and applied as required per country and document type.
Support any M&A projects that impact Case Management and Employee Documents. Included but not limited to data migration, clean-up, purging, and establishment of new storage repositories and automations.
Project Management
Support successful execution of projects and their related transition into the ongoing maintenance process and notify appropriate stakeholders (e.g., IT, HR Technology leads, HR Service Centres’, etc.)
Responsible for development and implementation of requirements and deliverables, working closely with third party vendors to ensure alignment on tasks and timelines.
Liaison with key stakeholders to understand and manage down-stream impacts.
Responsible for cutover planning and execution for Workday Help & Journey’s and support hyper care for related defect resolution.
Facilitate solutions to resolve issues.
Ensure corporate standards and legal requirements are defined, understood and met.
Ensure all stakeholders, i.e. Regional Leadership, HR Service Center employees, etc. are kept up to date with project progress via regular communications.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Bachelor’s degree in human resources, Information Technology, Business Administration, or a related field. Master’s degree preferred.
3-6 years of experience in HR technology or global HR process
Strong SharePoint/Power Automate technical expertise.
Strong HR functional expertise and operations acumen
Strong analytical skill and specifically issue triage and management skills
Knowledge and experience in business decision-making
Proficiency in project management and the ability to handle multiple priorities.
Experience in managing/interacting with third party vendors
Experience in successfully managing and implementing large scale HR global integrated solutions, including system integrations.
Strong leadership, interpersonal, influencing and cross-functional teamwork skills
Excellent communication in English (written and oral)
Innovative mindset.
Preferred Skills:
Knowledge of related HR systems and their functions.
Experienced across multiple modules within Workday including Help Case Management, Journey’s for Onboarding/Separations, Workday Core Business Processes, and Integrations. Proficiency in data analysis tools and HRIS (Human Resource Information System).
Previous experience of implementing and deploying Workday Help & Journey’s globally is highly desirable.
Ability to present technical ideas in simple, user-friendly language.
Proven analytical and problem-solving abilities.
Strong team player with the ability to function autonomously when necessary.
Experience with virtual/global teams.
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2024 年 5 月 22 日，我们宣布了一项计划，即以免税的方式拆分电子业务和水务业务，并将其分配给相关股东。2025 年 1 月 15 日，我们宣布，我们的目标是在 2025 年 11 月 1 日完成电子业务的预期拆分（“电子业务预期拆分”）*，此外，还宣布将保留水务业务。我们致力于确保未来电子业务顺畅成功的拆分流程。我们欢迎新人才的加入，为组织的不断发展、持续成功与成长贡献力量。
(1)分拆交易须满足惯例条件，包括获得杜邦董事会的最终批准、从法律顾问处获得税务意见、向美国证券交易委员会提交 Form 10 登记声明并使其生效、获得必要的监管部门批准以及圆满完成融资等。对于可能影响分拆交易的实现、预期时间和预期收益的风险、不确定性和假设的进一步讨论，请参阅杜邦公告。https://www.dupont.com/news/dupont-announces-plan-to-separate-into-three-independent-publicly-traded-companies.html
杜邦是一家推崇机会均等的公司。我们对符合条件的求职者一视同仁，不会因其种族、肤色、宗教、信条、性别、性取向、性别认同、婚姻状况、国籍、年龄、退伍军人身份、残疾或或属于任何其他受保护阶层而区别对待。如果您需要借助合理的便利条件来搜索或申请职位，请访问我们的无障碍功能页面获取联系信息。http://www.dupont.com/accessibility.html
