LMS Functional Consultant / LMS Administrator

在杜邦，我們的目的是藉由不可或缺的創新發想，促進世界蓬勃發展。我們致力於做重要的事，決心做到最好。無論是為全世界超過10億人口提供乾淨的水、生產從智慧型手機到電動車等日常科技裝置所必不可少的材料，還是在世界各地保護所有員工的健康與福祉，我們都全心全力付出。探索全球頂尖人才選擇杜邦的原因。​​​​​​​加入我們，成就不凡 | 杜邦職涯 https://careers.dupont.com/tw/zh/whyjoinus In this role you will be part of a small global team that supports the day-to-day operation, maintenance, and administration of our Cornerstone Saba Learning Management System (LMS), and the processes which DuPont uses to track, deliver and manage learning. Primary customers will include the Learning Centre of Excellence, all DuPont employees and contractors, training program owners, and the global network of function/business LMS administrators. Part of the global HR Technology team, the LMS Functional Consultant deploys technical and process solutions, supporting DuPont’s learning technologies to meet DuPont’s business needs for learning & compliance training. This role will support learning systems globally across the following areas: As a global Subject Matter Expert of the LMS, you will address questions, requests, and escalations related to system functionality, assignments, training information, audits, etc. You will address questions and issues related to third party systems like LinkedIn Learning, Harvard ManageMentor, GetAbstract and iSpring authoring tool. You will be the first point of contact for technical issues and will work collaboratively with technical teams as well as 3rd party vendors to troubleshoot, research and escalate issues as necessary. You’ll be creating and maintaining Learning Systems technical support documentation and Standard Operating Procedures (SOPs).  You will train LMS administrators on system functionality and new features as needed. You’ll be working collaboratively with the Learning COE, 3rd party vendors and DuPont’s Human Resources Technology organization, to optimize DuPont’s LMS tools and processes, and identify and solve Learning technology problems. This could include support of quarterly upgrades and enhancements, run system data clean-up processes, data migration projects, business reorganizations, business/function large-scale training initiative rollouts, handle integrations with other HR systems as well as custom configurations to tailor the LMS tool to the organization needs. You will also partner with the Learning COE to help support training and governance of our global network of business /function Learning Administrators and Learning program/initiative owners, which will provide you with an insight into the different learning projects taking place within the different business units of DuPont. Required Qualifications : Bachelor’s degree required. At least three (3) years of prior work experience within a learning administration support environment. You will need to have in-depth technical-functional knowledge and expertise in a Learning Management System and be able to demonstrate experience within a learning administration support environment. Strong communication in English (written and oral) Ability to present technical ideas in simple, user-friendly language is key. Proven analytical and problem-solving abilities. Strong team player with the ability to function autonomously when necessary. Experience with virtual/global teams. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience of identifying business requirements, participating in the solution design process, testing the solution, creating process documentation, and delivering change management communications and training to end users Flexibility working in different time zones and remotely. Preferred Qualifications: Previous experience of implementing and deploying an LMS globally is highly desirable. Experience with Cornerstone Saba Learning Management System is preferred. Familiarity with human centered design concepts. Experience with eLearning development and content integration industry standards such as SCORM, AICC, xAPI. Experience with learning tools such as iSpring, Storyline, Captivate, Camtasia, Adobe Connect, etc Project Management (PMP, Prince 2) or Six Sigma (green belt) qualification is desirable. 加入我們的人才招募社群， 與我們保持聯繫！https://careers.dupont.com/tw/cn/jointalentcommunity?applyType=JTC 我們在2024年5月22日宣布了一項計劃，要透過對股東免課稅的方式，將我們的電子和水資源業務加以分割。2025年1月15日，我們宣布預計在2025年11月1日完成電子業務的預期分割(「預期電子業務分割」)*。同時，我們也宣布將保留水資源業務。我們將盡一切努力，確保未來電子業務的分割過程順利且成功。我們張開雙臂，熱切歡迎各方新人才，一同為我們日益茁壯的組織的持續成功和發展貢獻一己之力。 (1)分拆交易須符合慣例條件，包括通過杜邦董事會的最終核准、收到律師的稅務意見書、向美國證券交易委員會提交表格10登記表並使其生效、通過法規主管機關的相關核准，以及順利完成融資。如欲進一步了解哪些風險、不確定性和假設情況可能會影響分拆交易的成果、推估排程與預期效益，請參閱杜邦公告中的相關討論。https://www.dupont.com/news/dupont-announces-plan-to-separate-into-three-independent-publicly-traded-companies.html DuPont 是提供平等就業機會的僱主。我們在考量合格應徵者時不受下列因素影響：種族、膚色、宗教、信仰、性別、性傾向、性別認同、婚姻狀態、國籍、年齡、退伍軍人身分、身心障礙或其他受保護族群。如果您需要合理調整以搜尋或應徵職位，請造訪我們的 協助工具頁面取得聯絡資訊 http://www.dupont.com/accessibility.html。