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Immediate joiners only
KEY RESPONSIBILITIES
Operations
Perform/Support day-to-day administration of the Workday Help & Journey’s Service Delivery applications (HR Case, Knowledge Management, Journey Onboarding/Separations, Document Management System(DMS) in SharePoint, Inbenta Chat, and Integrations).
Work with business users to identify and refine HR business requirements, workflows, etc.
Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements.
Providing Workday Help & Journey’s configuration assistance.
Providing SharePoint technical support (DMS)
Oversee implementation of HR changes that impact existing Workday Help & Journey’s configuration. Includes solutioning and full end-to-end delivery (i.e. discovery, design, execution, testing, support design, cutover), functional analysis and testing.
Oversee solution of Workday Help & Journey’s issues/fixes, and corresponding defect management, communication, documentation, etc.
Provide training and coaching to HR technology team, ensure back-up resources have knowledge of Workday Help & Journey’s, and provide consistent feedback to HR Technology leadership.
Responsible for timely issue identification and resolution according to established SLAs.
Provide Tier 2 support for case management driving and solutioning change requests.
Hands on execution of change requests including build and unit testing of configurations.
Identify improvement opportunities and develop and implement process improvements. Includes documenting and communicating processes with stakeholders (business and technical teams).
Liaison with HR Service Center regularly as well as keep closely engaged with the COEs to review new issues and concerns, provide guidance and support of timely resolution.
Support Integrations from Workday related to Help & Journey’s and other case intake paths ensuring business continuity.
Support Employee Document retention processes ensuring proper storage and purge rules are in place and applied as required per country and document type.
Support any M&A projects that impact Case Management and Employee Documents. Included but not limited to data migration, clean-up, purging, and establishment of new storage repositories and automations.
Project Management
Support successful execution of projects and their related transition into the ongoing maintenance process and notify appropriate stakeholders (e.g., IT, HR Technology leads, HR Service Centres’, etc.)
Responsible for development and implementation of requirements and deliverables, working closely with third party vendors to ensure alignment on tasks and timelines.
Liaison with key stakeholders to understand and manage down-stream impacts.
Responsible for cutover planning and execution for Workday Help & Journey’s and support hyper care for related defect resolution.
Facilitate solutions to resolve issues.
Ensure corporate standards and legal requirements are defined, understood and met.
Ensure all stakeholders, i.e. Regional Leadership, HR Service Center employees, etc. are kept up to date with project progress via regular communications.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Bachelor’s degree in human resources, Information Technology, Business Administration, or a related field. Master’s degree preferred.
3-6 years of experience in HR technology or global HR process
Strong SharePoint/Power Automate technical expertise.
Strong HR functional expertise and operations acumen
Strong analytical skill and specifically issue triage and management skills
Knowledge and experience in business decision-making
Proficiency in project management and the ability to handle multiple priorities.
Experience in managing/interacting with third party vendors
Experience in successfully managing and implementing large scale HR global integrated solutions, including system integrations.
Strong leadership, interpersonal, influencing and cross-functional teamwork skills
Excellent communication in English (written and oral)
Innovative mindset.
Preferred Skills:
Knowledge of related HR systems and their functions.
Experienced across multiple modules within Workday including Help Case Management, Journey’s for Onboarding/Separations, Workday Core Business Processes, and Integrations. Proficiency in data analysis tools and HRIS (Human Resource Information System).
Previous experience of implementing and deploying Workday Help & Journey’s globally is highly desirable.
Ability to present technical ideas in simple, user-friendly language.
Proven analytical and problem-solving abilities.
Strong team player with the ability to function autonomously when necessary.
Experience with virtual/global teams.
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我們在2024年5月22日宣布了一項計劃,要透過對股東免課稅的方式,將我們的電子和水資源業務加以分割。2025年1月15日,我們宣布預計在2025年11月1日完成電子業務的預期分割(「預期電子業務分割」)*。同時,我們也宣布將保留水資源業務。我們將盡一切努力,確保未來電子業務的分割過程順利且成功。我們張開雙臂,熱切歡迎各方新人才,一同為我們日益茁壯的組織的持續成功和發展貢獻一己之力。
(1)分拆交易須符合慣例條件,包括通過杜邦董事會的最終核准、收到律師的稅務意見書、向美國證券交易委員會提交表格10登記表並使其生效、通過法規主管機關的相關核准,以及順利完成融資。如欲進一步了解哪些風險、不確定性和假設情況可能會影響分拆交易的成果、推估排程與預期效益,請參閱杜邦公告中的相關討論。https://www.dupont.com/news/dupont-announces-plan-to-separate-into-three-independent-publicly-traded-companies.html
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